SJV University

SJV University compiles articles written by, and presentations given by members of our staff. These articles are published in industry sponsored journals, while the presentations were formally given at NAPBS sponsored events. The articles cover a wide range of topics from the perspective of an industry-leading research provider, while the presentations seek to further promote and establish a greater sense of best practices amongst research providers overall. Please visit this page often, as we are always making efforts to continually promote education through furnishing these resources, at no additional cost to our client base.

Articles

Published in the NAPBS Journal, December 2008, this article outlines the importance of strategic partners within the background screening industry. Specifically, the article outlines the importance of strong and reliable technology-based solutions, and how they can have a profound impact on the quality of service that is provided to a particular client base.

Published in the NAPBS Journal, April 2009, this piece focuses on the overall benefits of ensuring superior quality in product development and delivery, through seeking a third-party certification for a group's quality management system. It is not a 'how to' article concerning certification, rather, it simply lists the numerous positive outcomes that obtaining certification can offer.

Published in the NAPBS Journal, October 2009, this article serves as a call to action for CRAs and other Risk/Loss Management Firms that do not currently provide integrations for their network of research providers. Many groups focus on the 'front-end', client-facing integrations, but aren't immediately aware of the benefits obtained through having a solid 'back-end' solution in place to streamline the research portion of a background check.

Published in the NAPBS Journal, in the May-June edition for 2010, this article is a summary of the Panel Discussion held at the 2010 NAPBS Annual Conference in San Antonio, TX. Perceived strengths and weaknesses of both in-person research and screen scraping are outlined and expanded upon, to provide a broader spectrum for potential users of each service to draw knowledge from.

Presentations

A companion piece to the article published in the April 2009 edition of the NAPBS Journal, this presentation was given at the 2009 NAPBS Annual Conference in St. Louis, MO. Many groups in the employment background screening industry do not maintain any type of structured or organized quality management system. This presentation serves to educate all groups involved with NAPBS on the numerous benefits a quality management system can provide, as directly relevant to our industry.

This presentation was given during the 2009 NAPBS Mid-Year Conference in Atlanta, GA. Have you ever wondered what research providers in NAPBS are doing with your data while at a courthouse? The Research Provider Guidelines, developed by the NAPBS Provider Committee, serve to present a default level of service when conducting in-person research for the purposes of a background check. An examination was developed for research providers to take, to demonstrate their overall knowledge and practical application of these guidelines. This presentation serves to outline basic points of the guidelines, while also offering sample questions directly from the Exam itself.

It wasn't that long ago that all data transmission in the background screening industry was done by manually faxing documents back and forth between groups. This presentation, given at the 2010 NAPBS Annual Conference in San Antonio, TX, serves to outline the numerous advancements, along with the numerous discrepancies, in data transmission from the early 1990s until present day. Although there are numerous ways to transmit sensitive data, there are certain aspects of secure data transfer that have proven reliable, efficient, and effective compared to other, more manually intensive methods. Which method is best for your group? This presentation can help answer that question.

With the landscape of public records research changing more and more, now is the time to reach out to your network of research providers and find out exactly how you can keep your competitive edge as a CRA. If you aren't sold on the prospect of using screen scraping or database searches as your primary method of criminal research, then you should be prepared with key questions to ask county-level research providers, to ensure they are the best fit for your company. This presentation provides the top ten currently most pertinent and important questions a CRA can ask of a research provider. If you're in need for an outline of an RFP/RFI for research providers, this presentation will provide it.