Support

SJV & Associates is committed to providing the absolute best in customer support. Our professionally trained customer service group is friendly and knowledgeable. They handle all service issues personally so there are never any automated systems to hassle with. SJV & Associates also offers some of the longest operating hours in the business, 7:00 a.m. to 9:00 p.m. (EST) Monday through Friday. This means our staff is easy to reach and it also minimizes turnaround times. SJV & Associates is driven to provide our clients with quality assurance. In an effort to better ensure quality, SJV & Associates received our ISO 9001:2000 certification in December 2005. That means when you work with SJV & Associates, your satisfaction is guaranteed.

Customer Service Highlights

Dedicated customer support department with industry expertise

Available 7:00 a.m. to 9:00 p.m. (EST) Monday through Friday

No automated systems to deal with for service issues

Maintain 99.9% accuracy rating in record retrieval and reporting

36 hour average national turnaround time

Same day services in some areas

ISO 9001:2000 certified